Privacy Policy

 

Privacy Policy

Thank you for your interest in using the online collaboration and community-building service operated by HerbalEngine LLC. Your privacy is important to us and we have prepared this Privacy Policy to explain to you how we collect, use, and share information we obtain through your use of www.HerbalEngine.com (the Site). This Privacy Policy does not govern our use of any information you provide to us when you call us, write to us, or communicate with us in any manner other than through the Site. Because the Internet is global, information about you that we collect or that you submit may be transferred to, processed in, and held in countries (including the United States) other than the one in which you reside. By using the Site, you explicitly consent to such use of your information and agree to the terms of this Privacy Policy. This Privacy Policy was last updated on May 25, 2013. 


Information We Automatically Collect


We automatically collect certain information to help us understand how our users use the Site (which we will refer to in this Privacy Policy collectively as Usage Data). For example, each time you visit the Site we may automatically collect your IP address, browser and computer type, access time, the Web page from which you came, and the Web page(s) that you access during your visit. We also use cookies (which are small amounts of data sent from a web server to your browser that are stored on your computer’s hard drive) to keep track of your use of the Site, to validate your identity, to remember your password and preferences, to tailor the Site to meet your personal interests, and to improve the quality of the Site. In addition, third parties who place advertisements on the Site may also collect information through cookies to ensure that their advertising systems and technologies work properly and to allow them to track responses to their advertisements. Cookies set by these third parties are governed by the privacy policies of those third parties. Generally, you can set your browser not to accept cookies or to notify you if you are sent a cookie, giving you the opportunity to choose whether or not to accept the cookie. Please note that if you do set your browser not to accept cookies, certain areas of our Site may not function properly.


Information You Choose To Submit


You can visit the Site without telling us who you are or revealing any information by which someone could personally identify you (which we will refer to in this Privacy Policy collectively as Personal Information). If, however, you wish to register to become a member of the Site, you are required to provide certain Personal Information (e.g., your e-mail address), and we ask that you also provide a user name and password. We use your Personal Information to fulfill your requests for products and services, to improve our services, and to contact you from time to time about us, our Site, and our products and services. You may also be asked to provide Personal Information to join a particular group on the Site. Finally, you may choose to submit additional information about yourself (for example your gender, birth date, or zip code), either upon registering to become a member of the Site or to join a particular group on the Site, by which someone could not personally identify you (which we will refer to in this Privacy Policy collectively as Non-Personal Information). Finally, you may choose to submit documents, photos, information about your calendar, or any other information that you would like to share with other users of the Site (which we will refer to in this Privacy Policy collectively as Shared Information).


Information Related to User Information Collected and Processed for our Clients through the HerbalEngine Network


Service Provider Collection and Use

We collect User Information (as defined below) under the direction of our clients (Clients) who make use of our online tools and services offered through our website (collectively, the HerbalEngine Network). We have no direct relationship with the individuals whose User Information is processed from our Client’s websites. We work with our Clients to help them provide notice to their customers concerning the purpose for which User Information is collected.

Choice

We collect User Information for our Clients. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use the HerbalEngine Network, please contact the Client directly.

Access to User Information Controlled by our Clients

We have no direct relationship with the individuals whose User Information we process. An individual who seeks access, or who seeks to correct, amend or delete inaccurate User Information should direct his query to the Client. If the Client requests that we remove such User Information, we will respond promptly to the Clients request. Please note that any User Information that we have copied may remain in back-up storage for some period of time after your request, and that if you delete certain information you may not be able to order services in the future without re-submitting such information. Also, please note that we will maintain User Information in our database whenever we are required to do so by law. 


Our Information Sharing Practices

Generally Except as otherwise described in our Privacy Policy, we will not share your Usage Data, Personal Information, Non-Personal Information, or Shared Information (which we will refer to in this Privacy Policy collectively as User Information) with any third party without your permission.

Advertisers From time to time, we may share your Usage Data and Non-Personal Information to enable third parties who serve advertisements on the Site to deliver advertisements that will be relevant to you. We will not share any such information, however, in a manner that would enable the advertiser to personally identify you.

Aggregated Data. From time to time, we may share aggregated User Information (other than Shared Information) with third parties. We will not share any aggregated data, however, in a manner that would enable the recipient to personally identify you.

Third-Party Marketers If (at the time you register to become a member of the Site or thereafter) you affirmatively authorize us to do so, from time to time we may share your Personal Information with third parties so they may contact you regarding goods or services in which you may be interested. If you have authorized us to do, and later decide that you would no longer like us to disclose your personal information to third parties for the third parties direct marketing purposes, please contact us as noted below in Choice/Opt-Out.

Private Groups All Personal Information and Shared Information that you submit through a group that has been designated as private by the individual or entity that established such group (the Group Owner) will only be shared with the Group Owner and other users of that private group.

Other Disclosure Scenarios Notwithstanding anything in this Privacy Policy to the contrary, we reserve the right, and you hereby expressly authorize us, to share any User Information: (1) in response to subpoenas, court orders, or legal process, or to establish, protect, or exercise our legal rights or defend against legal claims; (2) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the safety of any person or property; (3) if we believe it is necessary to investigate, prevent, or take action regarding significant abuse of the Sites infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of information); (4) to our parent company, subsidiaries, joint ventures, or other companies under common control with us (in which case we will require such entities to honor this Privacy Policy); (5) if we are acquired by or merged with another entity; or (6) with third parties who provide services to us (e.g., data management and storage services or credit card processing services); provided, however, that in those circumstances we disclose User Information that is necessary for such service providers to perform those services and request that they not share your User Information in a manner inconsistent with this Privacy Policy. 


Public Information

If you identify any User Information as public, you are authorizing us to share such information publicly. For example, you may elect to make certain Shared Information (such as a calendar or photographs) publicly available. Also, there may be areas of the Site (e.g., message boards, discussion rooms, and other online forums) in which you are able to post information that will be available to all other users of the Site. By choosing to use these areas, you understand and agree that anyone may access, use, and disclose any information that you post to those areas.


Security


We have implemented reasonable measures to help protect your User Information from loss, misuse, or unauthorized access or disclosure. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your User Information, we cannot guarantee its security.


Links

The Site may contain links to other websites. We are not responsible for the privacy practices of any such other website and urge you to review such practices prior to submitting any information to such websites.


Children’s Privacy

We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. The Site is not intended for and may not be used by children under the age of 13. We do not knowingly collect information from children under the age of 13 and we do not target the Site to children under the age of 13.


Changes

We may update this Privacy Policy from time to time. If under any such update we make any material change to the way in which we treat your User Information, we will inform you of such change via e mail or by posting a notice on relevant areas of the Site. Any updated version of this Privacy Policy will be effective as of the date set forth therein.


Question

If you have any questions about this Privacy Policy, please feel free to contact us by email at privacy@HerbalEngine.com.